Careers
Employee Profiles
PAUL FRASER
NEW BUSINESS MANAGER
“After completing my Business Studies degree at Edinburgh University I worked for the Allied Irish Bank Group for two years in Head Office functions in both Belfast and Dublin. After taking two months out to coach soccer in Latvia I made the move to Bibby Financial Services in Manchester.
I became aware of the Bibby Group through my studies for an Institute of Bankers qualification and subsequently through a range of careers websites.
I chose Bibby Financial Services over two other offers I received from two of the top four Accountancy firms because of the opportunity that existed for my significant involvement and experience within the office from day one and the exposure to real business cases. Bibby gave me the opportunity to take responsibility from an early stage compared to the potential of years of paper pushing and work shadowing with an accountancy practice before being given any freedom and ‘real-life’ experience. My decision was a straightforward one.
The Manchester company is young yet successful with a vibrant management team. I spent nine months working in client management, nurturing key accounts and monitoring risk and reported directly to the company’s directors. Since then I have moved into the new business development side of the business, which I believe is the fundamental driver of Bibby’s success.
While previously working with the Bank I never envisaged having to hold a meeting with a Board of Directors of a £15 million manufacturing business or even a £150K sole trader courier business. With Bibby Financial Services you are given this opportunity from day one. I have also complemented my practical experience with formal educational qualifications through the FDA (our industry association) and I recently commenced a qualification run jointly by the Institute of Financial Services and Manchester University.
As part of the Bibby Finacial Services Management Development Group, I have also been involved in various Group projects, in areas such as IT, HR and International Development. Meeting regularly with other graduates from the different UK offices we have the opportunity to work alongside our influential Chief Executive, David Robertson.
At Bibby Financial Services you are given the platform from which to set your own objectives and to set yourself whatever challenges you desire. It is up to me to drive myself and to make my job as challenging as I can.”
ASHIK HINDOCHA
SENIOR CLIENT RELATIONSHIP MANAGER
“Prior to joining Bibby Financial Services in June 2002, I worked in a somewhat more exotic location — as a company director in Nairobi.
However, I soon adapted to the change in location and culture, and settled into my career on the operations floor with Bibby.
I moved to Bibby's operations unit in Slough in July 2004 and I now hold the position of Client Manager, which means I manage a portfolio of clients and am also involved in generating leads for our sales team. Excellent client service is everything and I am pleased to support my clients, backed by the rest of my team.
What I most enjoy about working in this role is that my management team give me the flexibility and freedom to run my portfolio with their hands-off approach, although they are always there to support me when needed.“
CLAIRE BOTT
ACCOUNTS CO-ORDINATOR
“I joined Bibby Financial Services straight from college in 1998, having completed an NVQ in Business Administration.
I started my career as an Administration Assistant moving on to Credit Controller after 2 years.
Since then my job has evolved and expanded, and I now hold the position of Accounts Co-ordinator. This is varied role with never a dull moment. My responsibilities include credit control, reconciliation of accounts and client payments.
On a daily basis, the majority of my time is spent speaking to my portfolio of clients: this building of relationships with clients is the most challenging but enjoyable part of my role.
I attend client visits with my manager and have also undertaken a short secondment to our operations unit in Yorkshire.
Bibby Financial Services have given me ample opportunities to learn and to develop my career within the organisation. They also supported me in gaining additional training such as my FDA Certificate, CLAIT and Excel courses.”
GRAEME SCOUGALL
BUSINESS DEVELOPMENT MANAGER
“I previously worked for Clydesdale Bank for 16 years, joining them straight from school in 1985. working my way up to branch manager, and then moving on to Clydesdale Bank Invoice Finance in 1986.
I became aware of Bibby Financial Services setting up in Scotland and had a few conversations with David Matthewson, Sales Director, regarding passing new business leads back and forth. Then I was approached by Bibby Financial Services in August 2001 as they were looking to employ a Business Development Manager in the West of Scotland to work alongside the existing Glasgow-based team.
In my role as a Business Development Manager, no two days are typically the same and I am involved in speaking to, and building relationships with, both new and existing introducers, meeting prospects and providing them with a proposal for a facility (putting the new business file together for credit, collating the required information and ensuring that the deal is concluded to everyone’s satisfaction), attending networking events and raising the Bibby profile.
Although I am now based in Glasgow I have done deals all over Scotland, from Dingwall in the North to Dumfries in the South.
I thoroughly enjoy my role due to the fact that all Bibby companies operate autonomously and the directors in Edinburgh who underwrite the files are, on the whole, entrepreneurial when it comes to looking at opportunities. I like the fact that I am allowed to get on with my job without the “bank style” bureaucracy that I had in previous roles. I am proud to work for Bibby Financial Services and many of my ex-colleagues are envious that I am working for such a dynamic organization.”
JULIE TRICKETT
PROCESS SUPPORT MANAGER
“I joined the graduate scheme in July 2000 after studying Languages with European Studies at the University of the West of England, Bristol.
What attracted me to Bibby Financial Services was that it was growing on an international scale, thus giving me the opportunity to use both my language skills and develop new skills in a new industry.
I initially joined Bibby Financial Services International division as a client manager, which gave me an insight into the industry whilst at the same providing me with industry specific training.
I was then promoted to Senior Client Manager before taking up a three-month secondment to the Florida company to help train people on our IT system.
Upon my return from the USA I took up a further secondment to our company in Yorkshire where I was involved once more with the implementation of a new system as well as establishing a new cash processing team.
Since July of last year I have worked in France, as a member of the original team establishing our factoring company in Lyon.
Throughout my time with Bibby Financial Services they have supported me in terms of further training needs and constantly provide me with challenging new opportunities.”
LISA HARVEY
HEAD OF OPERATIONS
“After graduating from university, I joined Bibby Financial Services as a Graduate Trainee Manager in 1998. What attracted me was the opportunities for career development and overseas travel.
After completing the graduate scheme, I worked as a General Manager at the Central Support Team in Banbury before taking up the opportunity to go to Sydney to assist in the establishment of our Australian company. I now hold the position of Market Development Manager in the UK, which means I am responsible for evaluating new market opportunities. This involves desktop research, attending international conferences and evaluating potential acquisition opportunities…never a dull moment!
Bibby Financial Services’ Graduate Scheme provided exposure to many areas of the business and enabled me to foster relationships with employees of all levels throughout the organisation.
For me, Bibby Financial Services is an exciting company to work for. I have been offered the kind of opportunities available from large organisations with the personal touch of a family-owned company. The Group is forward-thinking, encourages personal development and empowers staff.
I feel that I have gained a breadth of experience in numerous roles, which is not usually possible without changing organisations.”
